FAQ

What Does the Counseling Center Do?
Services available at Maryville include individual and group counseling, educational workshops, and referrals to outside psychiatric and mental health resources.

What to Expect During Your First Counseling Appointment:
A first counseling session is called an intake assessment. It is a time for you to get to know your counselor and to set your goals for counseling.

Please arrive approximately 10 minutes early in order to complete some paperwork. You will then meet with your counselor for 50 minutes to talk about concerns that brought you to counseling and the goals you hope to achieve.

Together, you and your counselor will discuss what you hope to gain or accomplish and then decide the best course of action. Want to know more?  You can view a video tour of our offices here.
 You can view a video tour of our offices here.

How Much Does It Cost?
Maryville University offers free, short-term, confidential counseling to all Maryville students.

What Do People Talk About In Counseling?
Potential topics of discussion include (but are not limited to):

  • anxiety and panic attacks
  • adjustment to college life and homesickness
  • test anxiety or stress about school
  • relationship concerns
  • cultural discomfort
  • depression
  • eating disturbances
  • alcohol and/or drug use
  • academic struggles
  • lack of motivation or energy
  • low self esteem
  • personality assessment
  • self-exploration
  • grief
  • the stresses of daily life

How Do I Contact the Counseling Center?
The Counseling Center is located in the University Library.
To schedule an appointment, call 314.529.9556 or stop by the front desk in the Division of Student Success.
You may also email Jennifer Henry at jhenry@maryville.edu to schedule an appointment.

When is the Counseling Center Open?
Fall and Spring Semester Hours:

  • Mondays: 8:30 a.m. – 8 p.m.
  • Tuesdays – Wednesdays: 8:30 a.m. – 5 p.m.
  • Thursdays: 8:30 a.m. – 8 p.m.
  • Friday: 8:30 a.m. – 5 p.m.

Walk-in Hours:

  • Mondays and Thursdays: 3 p.m. – 5 p.m.

    • Feel free to stop by for a chat or say Hello!

Summer Hours:

  • Monday-Friday 8:30 a.m. – 5 p.m.

What if I can’t make it to the main campus to meet with a counselor?

The staff in the Counseling Center would be happy to talk with you and assist you in locating counseling resources that meet your needs based on geographic location, insurance, etc.

Is my conversation with a counselor confidential?

Information shared with a counselor is legally and ethically considered confidential; it will not be disclosed to anyone outside the Counseling Center without your written permission. This means the Counseling Center will not provide information, including whether or not you are a client at the Office, to anyone without your written permission. Your counseling records are not part of your student record.

There are important exceptions to confidentiality based on Missouri law. We are legally and ethically obligated to intervene, including breaking confidentiality, if we believe you are an immediate and serious danger to yourself or to others; we are required to take necessary steps to keep you safe and to warn anyone you plan to harm. We are also required to report, including breaking confidentiality, any disclosure of ongoing child or abuse of a vulnerable adult.

If you have specific concerns or questions about confidentiality, feel free to call the Counseling Center and talk to a counselor about this or discuss it when you come for an initial appointment.