Telecommunications and Data Center
The Maryville University Telecommunications and Data Center Operations is located on the ground floor of Gander Hall. Our offices hours are Monday-Friday 7 a.m. to 5 p.m.
Adds, moves, and changes to the phone switch
Administration of voice mail system
Daily backup of phone system
Maintain campus emergency phones
Maintain and update on-campus 911 database
Colleague/Benefactor data backups and file restoration
UNIX user account maintenance
Print and deliver reports to various offices
Scan Faculty evaluations
Maintain campus-wide data, voice, and cable wiring plant
Maintain HazMat Inventory database
We take pride in providing the Maryville University community a wide variety of services.
Tom Kempf Gander 38A tkempf@maryville.edu 529-9560
Your telephone line is connected to the campus voice mail system. Waiting messages will be indicated by a red light on your phone for Faculty/Staff or by a tone when you pick up the handset for Students. Some of the most frequently asked question about our voice mail system are:
How do I log into my voicemail?
How do I change my password?
Why do I need to change my password?
How do I record my greetings?
How do I record a temporary greeting?
How do I record my personal verification?
What is Express Messaging and how do I use it?
Reminder: It is important to listen to the prompts. The voice mail system will walk you through the different process with the appropriate prompts.
From on-campus dial 9200 or from off-campus dial 314-529-9200. Enter your four digit extension followed by #. At the next prompt, enter your password followed by #. You are now logged into the voice mail system. You may perform any or all of the following functions.
Helpful Hint: If you are calling from your campus phone, it is not necessary to enter your extension number. Instead press # and then enter your password followed by #.
Helpful Hint: If you try to login into your voice mailbox with an incorrect password three times in a row, your mailbox will automatically be disabled. If this happens, please call x9465 or x9560 to have your mailbox enabled.
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It is recommended that you change your password the first time you login to the system. After you have logged in, press 84. Enter your new password followed by # at the prompt. Your new password must be four digits. Enter your new password followed by # for a second time at the prompt. Enter your old password followed by #. If you have forgotten your password, please call Susan Jones x9465 or Tom Kempf x9560.
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We recommend that you change your password to ensure that no else is able to login to your voice mailbox
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After you have logged into your mailbox, press 82. Press 1 for external greeting (greeting heard by off-campus callers) or press 2 for internal greetings (greeting heard by on-campus callers). Press 5 to record your greeting. Wait for the tone before you speak. Press # to end recording.
Helpful Hint: You can listen to your greeting by pressing 2 or delete the greeting by pressing 76.
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This option is helpful if you are away from your office for a period of time. After you have logged into your mailbox, press 82. Press 3 to select your temporary greeting. This greeting will be heard by internal and external callers. Press 5 and record your temporary greeting. Press # to end the recording. Press 2 to listen to your greeting. Press 9 to set the temporary greeting expiration date and time. Press the expiration month (1 or 2 digits) followed by the #. Press the expiration day (1 or 2 digits) followed by the #. Press the expiration time (1 to 4 digits) followed by the time. Press 1 for AM or 2 for PM. The expiration date and time will be played back to you.
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After you have logged into your mailbox, press 89. Press 5 and at the tone say your name. Press # to end the recording. Press 2 to listen to your personal verification.
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Express Messaging allows you to leave a message in another voice mailbox without logging into the voice mail system. Dial 9201 from on-campus or 314-529-9201 from off-campus. Enter the four digit extension of the person to receive the message. Press # and record your message after the tone.
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