Help Desk

The Information Technology Help Desk provides software and hardware support to the faculty, staff, and students of Maryville University. Answering questions about software operation, electronic mail accounts, network logins, and hardware troubleshooting, the Help Desk is the place to turn if you have a problem with any of the technology here at Maryville University.

Hours
Monday thru Thursday
7:30 am to 6:00 pm

Friday
7:30 am to 5:00 pm

You may also contact the Help Desk by e-mail at helpdesk@maryville.edu or by phone at 314-529-9506.

e-Mail Correspondence
To help combat the flood of spam and phishing e-mail scams, the Maryville University Help Desk regularly posts official, widely distributed e-mail correspondence to this site so that you may be assured that the e-mail you received is legitimate. If you receive an e-mail claiming to be from the Maryville Help Desk that is not posted on this site, please contact the Help Desk at 314-529-9506.

Help Desk Topics

Changing Your Email Password
Changing Your Outlook Web Access (OWA) Email Password (PDF file)
Changing Your Outlook Desktop Full Client Email/Novell Password (PDF file)
Electronic Mail Help
Status of Your Account Request

Computer Repairs & Upgrades Faculty and staff in need of a computer repair should contact the Help Desk (ext. 9506 e-mail: helpdesk@maryville.edu . Faculty and staff in need of a computer upgrade should contact their immediate supervisor. The IT department conducts an annual review of all desktop computers and computer equipment located in computers labs and classrooms. The annual "Technology Refresh Program" is designed to replace outdated computer technology on a regularly scheduled basis.