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Administrative Offices

General Services

Located on the ground floor of Gander Hall, General Services offers cost-effective, alternative copy, mail and fax services. General Services strives to provide quality and timely service for all academic and administrative units of the university.

We now offer convenient, online services. You can have your documents printed, stapled, hole-punched, collated and folded all with just a click of a few buttons. Fill out our Copy Request Form to let us know what you need. If you have any questions, please call General Services and we will be glad to help.

Throughout the school year, General Services is open Monday through Friday, 8:00 a.m. to 5:00 p.m and Monday through Thursday, 7:30 a.m. to 5:00 p.m. during the summer.

Range of Services

Postal & Shipping Services
The General Services Department is the receiving point for all U.S. Postal Service mail and other deliveries for the entire campus.  Individual stamps, rolls of stamps or books for various rates are available in General Services along with postcards.  In addition, Priority, Express, Certified Mail, Return Receipt services are also available.  International mailing & shipping services are also available including first class, express mail, small packet (4 lbs), printed material, parcel post, air mail, and global priority.  Any large packages will be processed through the postal metering system and cash will be accepted for the postage amount and a receipt will be given upon request.  As an alternative, United Parcel Service (UPS) is available for residential, commercial, next day, 2 day and standard 3 day delivery is available.

Incoming & Outgoing Mail
Incoming U.S.P.S. mail should be addressed as shown in the example below.  Please provide the correct addressing format to the sender whenever possible.

  Addressee's Name and Department
  Maryville University
  650 Maryville University Drive
  St. Louis, MO  63141-7299

All mail addressed and received by Maryville University is the property of Maryville University, and may be opened for inspection and/or to verify the correct delivery location.

Outgoing Mail
All outgoing mail must have a return address including the sender's name and/or account number.  Per the United States Postal Service, domestic mail should be addressed the following format:

Example:  Attn: John Smith 
                   Jane Doe Company 
                   4300 N 91st Ave St. 101 
                   Omaha, NE 68134-1814
 

Note: U.S.P.S. prefers addresses be applied to mail using the following guidelines:
  • Address is machine or typewritten
  • Preferred front: Helvetica (ALL CAPS)
  • Uniformly aligned to the left margin
  • Normal punctuation deleted (Use spaces instead)
  • Black ink on white background
  • Clear and sharp without touching or overlapping characters
  • Clearly visible in window envelopes
  • Outgoing mail must be in General Services by 3:30 for processing that day. After 3:30,
    mail will be sent out the following day.
  • U.S.P.S. mail is sent to the main post office once daily, via Zip Mail Services, at 4:00 PM.

Copying & Printing Services
Copying services are available for all Maryville community members.  Complete the copy request form and follow guidelines for material preparation available in the General Services Office in Gander Hall.  Copying can be done from hard copy as well but the use of electronic file can improve the quality of the final product and speed up the turn-around time.  Copyright Act information and Maryville University coping policies are also available in the General Services office.  The Coin copiers accept dimes and quarters and can also be accessed with a value dollar card.  They are located in the Library, Duchesne Hall, and the University Center. A change machine is located adjacent to the copiers in the University Library and Duchesne Hall.  General Services provides basic photo-copying services to faculty, staff and students.

FAQs
Q:  Is personal copying permitted in General Services?

A:  YES. Copying services are available to everyone at Maryville University provided they use the proper procedures to solicit copies and pay cash upon receipt of finished work.

Q:  Can we use ID cards to make copies?

A:  There are a couple of machines on campus that allow use of cards. Two in the library and one in Duchesne hall.

Q:  Are there color copiers available in General Services?

A:  YES. We have a color copier located in General Services. Cost is $0.35 per copy.

Q:  Does General Services maintain the campus walk-up copiers?

A:  Technically all copiers are owned by General Services. However, while the campus has a copier lease, each department has been assigned a "key operator" to be responsible for maintenance and upkeep of their area copier.

Q:  How soon can I get my job after submitting it to General Services?

A:  Turnaround times for a project can be as brief as one hour, however, depending on the job size and complexity, a project could take up to 48 hours to complete. It may be possible to "wait" for your copy job depending on the schedule of General Services at the time of submission.

Q:  Can I do a change of address?

A:  Unfortunately when it is a university, the Post Office cannot sort through our mail to identify individual mail so they will not accept change of address forms from us. Please let your senders know of your change of address.

Q:  Do you have money orders?

A:  No. We do not have a place on campus to purchase money orders. There is an ATM machine on campus in the University Center.

Q:  Does General Services have Fax Services for students?

A:  No.  Students may use the fax machine in the public safety office for a small fee.